Privacy Policy

Privacy Policy

1. Who We Are GREI is an online platform that connects users with real estate agencies and professionals.

  • Data Controller: FUSIONEDGE TECHNOLOGIES LTD, Israel.
  • Registered Address: 9 HaMashot St. Yavne, Israel.
  • Contact email: support@grei.club

2. What Personal Data We Collect We may collect and process the following data:

  • Information you provide directly: Full name, email address, phone number, and specific real estate inquiries (location, budget, preferences).
  • Information collected automatically: IP address (anonymized), device type, browser version, and usage patterns.
  • User Interactions: We use tools like PostHog, Hotjar, FullStory, and Google Analytics to analyze user behavior and improve our service.

3. How Do We Use Your Personal Information?

  • To provide our Service to you. This includes analysing your search requirements and connecting you to the most appropriate real estate agent or service provider you chose to connect.
  • To communicate with you about the Service.
  • To market the Service to you, from which you can opt-out at any time.
  • For internal business purposes, to improve and develop new products and services, perform internal data analysis, analyze the use of the website to improve the customer experience or assess our promotional campaigns.

4. Legal Basis for Processing We process your data under the following legal bases:

  • Performance of a Contract: To fulfill your request to be contacted by a real estate agency.
  • Consent: For marketing communications and non-essential cookies.
  • Legitimate Interest: To improve our platform's security and performance.
  • Legal Obligation: To comply with applicable laws.

5. To whom and how We May Disclose Your Data

  • Real Estate Agencies: To provide the service you requested, we share your data with the specific agency responsible for the property you selected, or recommended agencies based on your needs and our matching algorithm.
  • Service Providers: We use trusted third-party providers (e.g., Google Cloud, PostHog, Google Analytics), under the protection of appropriate agreements. We share with them only the relevant information for the provision of the Services.
  • We may also disclose your personal data in the following circumstances: (i) when required of us by law or during legal proceedings, or to prevent fraud and cybercrime; and (ii) in connection with the acquisition of our business.

6. International Data Transfers Since we are located in Israel, your data will be processed outside the European Economic Area (EEA).

  • Adequacy Decision: The European Commission has determined that Israel provides an adequate level of data protection, meaning your data is handled with standards equivalent to those in the EU.
  • Other Transfers: For transfers to countries outside of the EEA and without an adequacy decision, we take appropriate steps to ensure that transfers of personal information are done in accordance with applicable law and carefully managed to protect your privacy rights and interests. In particular, we rely on the EU Commission standard contractual clauses.

7. Data Retention We retain personal data only for as long as necessary to fulfil the purpose(s) for which it was collected and to comply with applicable laws. This means that we store your personal information for as long as it is required to deliver our services, except where we have a lawful basis for saving it for an extended period of time (for instance, if you did not withdraw your marketing consent). We also retain the personal information we need for the execution of pending tasks and to realize our legal rights and our claims, as well as retain certain personal information that we must store for a legally mandatory period of time (in that latter case, the processing of such information by us is limited).

8. Cookies and Tracking Technologies We use a Cookie Banner to manage your preferences.

  • Essential Cookies: Required for the website to function.
  • Non-Essential Cookies: (Analytics, Marketing, Pixels) are only activated if you click "Accept". You can manage or withdraw consent at any time via our cookie settings.
  • Tools used: Google Analytics (with IP anonymization), Meta Pixel, Google Ads, Hotjar, FullStory, and PostHog.

9. Your Rights. Under the GDPR and several additional privacy regulations, you have all or some of the following rights: Access, Correction, Erasure, Data Portability, and the right to Object to processing . We usually act on requests and provide information free of charge, but we may charge a reasonable fee to cover our administrative costs of providing the information in certain situations.To exercise these rights, please contact us at support@grei.club. We will respond within 30 days. In some cases, the law may allow us to refuse to act on certain requests. When this is the case, we will endeavor to provide you with an explanation as to why. You also have the right to lodge a complaint with a Data Protection Authority in the EU.

10. Data Security To protect your data We implement and maintain technical measures appropriate to the nature of the personal information that we collect, use, retain, transfer or otherwise process. We are committed to implement and update industry standard security programs, but please note that data security incidents and breaches can occur due to factors that cannot reasonably be prevented . To prevent spam and abuse, this site is protected by Google reCAPTCHA. This service analyzes your interactions (such as mouse movements and IP address) to distinguish humans from bots. Its use is subject to the Google Privacy Policy and Terms of Service.

11. Children’s Privacy Our services are for individuals aged 18 and above. We do not knowingly collect data from minors.

12. Changes We may update this Privacy Policy from time to time, and when we do so, we will update the date. If the changes are material, we will notify you by email or on our Website. Use of the Website or the Service following any changes constitutes your acceptance of the revised Privacy Policy then in effect.

Last updated: 05/03/2026